Refund Policy

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YOU HAVE 14 DAYS FROM THE DATE OF DELIVERY TO REQUEST A RETURN OR EXCHANGE. TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED, IN ORIGINAL CONDITION, AND IN THE ORIGINAL PACKAGING. YOU MUST ALSO PROVIDE PROOF OF PURCHASE.

 

RESTOCKING FEE

 

RETURNS REQUESTED AFTER 14 DAYS WILL BE SUBJECT TO A 25% RESTOCKING FEE. RETURNS WILL NOT BE ACCEPTED AFTER 30 DAYS FROM THE DELIVERY DATE.

 

REFUNDS

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ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR REFUND. IF APPROVED, YOUR REFUND WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD WITHIN 5–7 BUSINESS DAYS, MINUS ANY APPLICABLE RESTOCKING FEES.

 

SHIPPING CHARGES

 

ORIGINAL SHIPPING CHARGES ARE NON-REFUNDABLE. YOU ARE RESPONSIBLE FOR RETURN SHIPPING COSTS, UNLESS THE RETURN IS DUE TO AN ERROR BY 2K ENDURO.

 

EXCHANGES

 

IF YOU RECEIVE AN INCORRECT OR DEFECTIVE ITEM, CONTACT US WITHIN 14 DAYS FOR AN EXCHANGE AT NO EXTRA COST.

PLEASE CONTACT OUR CUSTOMER SUPPORT TEAM TO BEGIN YOUR RETURN OR EXCHANGE PROCESS.

• EMAIL: SUPPORT@2KENDURO.COM

• PHONE: (YOUR PHONE NUMBER HERE)

 

THANK YOU FOR SHOPPING WITH 2K ENDURO!